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Frequently Asked Questions

How can I book an appointment?
Don’t go berserk, call 877.MAKEITWork (877.625.3489)! Customer Response Representatives are available to assist in booking appointments and answer questions Monday-Friday 8:00am – 7:00pm, Saturdays 8:00am – 5:00pm and Sundays 9:00am - 5:00pm. We strive for same to next day service, so don't be surprised when we say, "See you this afternoon!"

When are you open/available for appointments?
We strive for same, to next day service. MIW Neighborhood Technology Consultants are available to come to your home and solve your technology problems Monday - Saturday 8:00am – 6:00pm. If your appointment runs over these hours, don’t worry, we won’t run out! We will always stay until the job is complete. Need a special time, don't be afraid to ask.  We hardly ever say "no" to a customer.

Do you offer drop off service?
Nope. Make It Work specializes in on-site technology support for home users and small businesses. We have found through experience that computers and technology work best in their natural environment, with their normal connections. Who wants to climb under their desk and mess with all those wires anyway?

Do you offer phone support?
We have a phenomenal in-house Technical Response Team that is available for phone support during business hours, Monday-Friday 9:00am – 5:00pm. The Technical Response Team can answer questions and provide state-of-the-art remote support technologies to troubleshoot and repair technology problems over the phone.

Do you provide service in my area?
MIW serves most of Southern California, including Santa Barbara, Ventura, Los Angeles, Riverside, San Bernardino, Orange, and San Diego Counties. If we are not in your area yet, it doesn’t mean we aren’t coming! Keep an eye on our coverage map for future MIW expansion!

Do you service Macs?
YES! No matter the brand, your computer is safe in our hands!

Do you sell technology products?
Make It Work Technicians carry a variety of products with them at all times. If you would like to order any new technology, we can definitely help with that. Take advantage of our Technology Concierge service, and let an MIW Neighborhood Technology Consultant help pick out your new product today!

How can I pay for service?
We accept cash, check, MIW Crash Card, and most major credit cards, including Visa, MasterCard, Discover, and American Express.

Is Make It Work really that great of a company?
You will hear us saying this everyday and twice on Sundays, but the best way to be sure that Make It Work is as great as you might have heard is to read a few of our 30,000+ testimonials.  We wake up every morning to be great, and here's proof that we are doing what we promise.

 
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